TERMS AND CONDITIONS
All deposits are non-refundable. The non–refundable deposit can be applied toward the purchase of another bird within 3 days of receiving the initial deposit.
When your bird is reserved with a deposit, we will update you with pictures on Instagram as your baby grows. Please contact us by phone or email to reserve your baby and/or confirm availability.
- Payment Options:
We accept Cash, Money Orders or Direct Deposit. I If paying via check or money order, please give us 3-5 business days for the check to clear out before a bird can be released to a customer. We do NOT sell unweaned babies via PayPal.
All our babies (weaned or un-weaned) are DISEASE TESTED negative for Polyomavirus (PVD), Avian Bornavirus (ABV), Proventricular Dilatation Disease (PDD), Psittacine Beak and Feather Disease (PBFD), and Chlamydia psittaci. We provide paperwork with every bird we sell.
We guarantee that there are no symptoms of disease or parasites at the time of sale and that our birds are completely healthy. This means that our birds are free of viral infections, pathogenic bacterial infections, fungal infections, and congenital defects. When a customer purchases a bird(s) from us, we provide our customers 7 days of health guarantee on birds that are weaned (eating on their own). Within the first 7 days of the purchase, customers are encouraged to take the bird(s) to an avian veterinarian voluntarily. If an avian veterinarian states that the bird was Unfit for sale (not healthy), a certificate/paperwork must be presented to Macaw and Parrots aviary within 24 hours of exam for exchange or full refund of the bird(s).
- Weaning a baby bird:
DNA sexing is also available at an additional cost of £40 per bird.
Supplies (e.g. food, cages, play gyms, toys etc.) will not be refunded if opened.
- Shipping Policy:
We take care of all the flight/shipping arrangements. All you have to do is to pick up your bird at your nearest airport with a Valid I.D. Simple and Safe!